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Contact Us

Complete step-by-step guide with the latest information, requirements, fees, and procedures for contact us. Updated as of July 23, 2026.

📅 Last updated: July 23, 2026 · ⏱ 6 min read · ✓ Official sources
✓ This page was last reviewed and updated on July 23, 2026. Based on official NBI sources. Always verify at clearance.nbi.gov.ph.

Contact Our Guide Team

Welcome to the NBIOnlineClearance.ph contact page. We’re an independent information guide dedicated to helping Filipinos understand and navigate the NBI Clearance application process. Whether you need clarification about requirements, help with our guides, or want to report an issue, we’re here to assist you.

📌 Quick Note: NBIOnlineClearance.ph is an independent informational guide website. We are not affiliated with, endorsed by, or connected to the National Bureau of Investigation (NBI), the Philippine government, or any official NBI Clearance processing center. Our mission is to provide clear, accurate, and easy-to-follow guides based on publicly available official information.

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Email Our Team

For guide-related inquiries, content suggestions, corrections, or general feedback about our NBI Clearance guides.


📧 contact@NBIOnlineClearance.ph

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Response Time

We strive to respond to all inquiries promptly. Our typical response window and operating hours.

  • ✓ Response within 24-48 hours
  • ✓ Monday – Friday (except holidays)
  • ✓ 9:00 AM – 6:00 PM (Philippine Time)

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What We Can Help With

As a guide website, here’s what you can contact us about:

  • ✓ Questions about our NBI Clearance guides
  • ✓ Content accuracy corrections or updates
  • ✓ Suggestions for new guide topics
  • ✓ Technical issues or broken links on our site
  • ✓ Media inquiries or partnership opportunities

⚠️ Important: What We CANNOT Help You With

NBIOnlineClearance.ph is an independent guide website only. We are not the NBI and cannot perform any official functions. Please do not send us requests for the following:

  • ✗
    We cannot process NBI Clearance applications — You must apply through the official NBI website at clearance.nbi.gov.ph
  • ✗
    We cannot check your NBI Clearance status — Track your application only through the official NBI portal
  • ✗
    We cannot schedule appointments — Appointments are managed exclusively through the official NBI Clearance system
  • ✗
    We cannot resolve “HIT” or “With Record” statuses — These are handled by NBI personnel at their offices
  • ✗
    We cannot provide or verify NBI Clearance certificates — Only the NBI issues official clearances
  • ✗
    We cannot process payments or refunds — All payments go directly to the NBI through their official channels
  • ✗
    We cannot update your personal information — Personal data changes must be made through NBI offices

🏛 For Official NBI Clearance Assistance

If you need help with your actual NBI Clearance application, contact the official National Bureau of Investigation through these verified channels:

🌐

NBI Official Website


clearance.nbi.gov.ph

For online NBI Clearance applications and renewal

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NBI Main Office

NBI Building, Taft Avenue
Ermita, Manila, Philippines

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NBI Contact Numbers

Trunkline: (02) 8523-8231
Clearance Hotline: (02) 8524-8262

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NBI Official Email


director@nbi.gov.ph

For official inquiries to the NBI

Send Us a Message

Use the form below to reach our guide team at NBIOnlineClearance.ph. Please fill in all required fields marked with an asterisk (*). We’ll respond to your inquiry within 24-48 hours during business days.




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⚠️ Important: NBIOnlineClearance.ph is an independent informational guide. We are NOT affiliated with the NBI or Philippine government. For official transactions, visit clearance.nbi.gov.ph. Read our Disclaimer.

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